Grade A, B, C: Condition Classes for Used Hardware Explained

What the condition classes mean

The classification into Grade A, B and C is a standard industry scale for the external condition of used devices. Important: it's about appearance and signs of use, not technical performance. Every device goes through the same technical inspection before sale – regardless of its condition class.

• Grade A – like new: no signs of use, or only visible on close inspection. Ideal if the device should look brand new.
• Grade B – very good: light scratches or minimal wear, barely noticeable in everyday use. 100% technically flawless and usually the best value for money.
• Grade C – good: more visible signs of use such as visible scratches or wear on the housing. Fully functional technically – the cheapest option with the biggest savings.

Technical condition vs. appearance

The most common misconception: that Grade C is "worse" than Grade A. That's only true cosmetically. A Grade C notebook with visible scratches on the housing can contain exactly the same tested technology as a Grade A device – just at a noticeably lower price. If cosmetic wear doesn't bother you, Grade C gives you the biggest savings.

So you know exactly what you're getting, we also provide measurable figures wherever relevant – such as remaining battery capacity for notebooks or operating hours (power-on hours) for SSDs and hard drives. That way you can assess the condition objectively instead of relying on the grade alone.

How we test every device

Before a device is assigned a condition class, it is tested individually. Depending on the device type, this includes function and load tests of the core components, checking all ports, and testing wear parts such as the battery or storage drive. Only once the technology is confirmed fault-free does the device go on sale – with a freshly installed operating system where needed.

Which grade suits you?

• Want a device that looks brand new (e.g. as a gift or for client-facing use)? → Grade A.
• Want the best balance of price and appearance? → Grade B is the right choice for most people.
• Appearance is secondary and you want to save as much as possible (e.g. for home office, school or workshop use)? → Grade C.

Your rights as a buyer

Statutory warranty applies to used hardware too. We provide a 12-month warranty under §476 BGB (German Civil Code) as well as a 14-day right of withdrawal. You'll receive a proper invoice with every purchase. Buying used technology is therefore not only cheaper but also safeguarded – and, as a bonus, an active contribution to less electronic waste.